Artwork hanging on wall

Got a question?

See below for FAQs regarding Command™ products, common uses and surfaces, and our troubleshooting guide.

Command™ Hooks and Strips - our most frequent asked questions and answers

  • What surfaces can I use Command™ Strips on without causing damage?

    • Great for surfaces notoriously difficult to drill!

      Command™ adhesive holds strongly to a variety of surfaces including solid, hollow and painted walls, and stained or varnished wood. It’s also ideal for surfaces difficult to drill - such as tiles, glass, stainless steel and melamine.

      Command™ Strips are easy to remove – leaving no cracks, holes, damaged plaster or sticky residue.

      Holding power and damage free removal make Command™ Strips perfect for rented homes and accommodation where drilling isn't allowed, helping you ensure you keep your deposit!

    • Damage free hanging surfaces with Command™ Hooks and Strips


  • All our Command™ Products and strip types have a maximum holding power.

    Not sure which Command™ Product is right for you? We weighed some common household objects to give you a better understanding of the amount of weight you’re hanging on your walls. Explore our Command™ Weight Reference Guide to find the best Command™ Product for your project.

    • Even the lightest items need the right support. Our smaller hooks will hold the equivalent of a small jar of your favourite jam or choccie spread. Sweet!

    • Flour, rice and pasta usually come in 500 g, 1 kg or 2 kg options. Think of a medium sized bag of flour when using our medium sized hooks.

    • For more heavy items you want a damage-free hanging solution that’s up to the task. 2 kg is around the weight a standard box of washing powder. If you're unsure how much weight your hooks can hold, just check the weight stated on the box.

    • 3.6 kg bottle of milk
      3.6 kg / 8 lb

      Looking for a solution to hang your heavier objects? Just compare your item to a mega 6-pint bottle of milk, as that weighs about 3.6 kg!

    • 5.4 kg can of paint
      5.4 kg / 12 lb

      Items such as picture frames and pinboards can start to get really heavy and this is where our Picture Hanging Strips step in. Medium hanging strips will hold the equivalent of a 5 litre can of paint. Once the paint has dried, start hanging!

    • The holding power of our large picture hanging strips almost defies belief! The heaviest ball in the bowling alley is the equivalent to 7 kg, which is pretty impressive and means these hooks are reliable enough for your biggest frames and pictures.

    • A: Simply heat up the base plate with a hair dryer to soften the adhesive. Then use dental floss to gently cut through the foam to remove the hook or hanger from the surface. Stretch or peel off the remaining adhesive.

    • A: Ensure that you have left at least one-hour before you hang your picture frame. Once you have positioned the frame in initial application, we always recommend that you remove the frame from the wall (grab frame at the bottom and peel off surface).

      Once the frame is taken down, then make sure you press firmly on all the strips again for 30 seconds to ensure they are firmly in place (i.e. press on strips on the wall and on the back of the frame). Wait one hour before rehanging picture (to allow the adhesive to bond), and when doing so, listen for the 'click' to ensure the strips are 'locked' in place.

    • Ensure strips have been separated along perforations before pairing together.
      Ensure you have pushed each set of strips firmly through the frame for 30 seconds when first applied.
      For further infornation please contact our customer information centre on 0800 1218692.